Dynamark Security Systems, Richmond, VA

“I like that I’m always able to reach somebody when I need to and am able to get any issues taken care of quickly.  Also, I like the system itself…it’s very affordable, and I like the fact that it’s not so sensitive that dogs or cats could set it off–it reacts to people versus animals in the house.”

“I have been a customer for over 15 years and never had a bad experience.  My needs were always addressed immediately.  Frank and his staff are pleasant and professional people.  I’d recommend Dynamark to anyone.”

“We had been working with another alarm company and were very disappointed in the service.  With Dynamark, they’ve made it very easy for me to not have to constantly manage my security system.  The professionalism I get either through the monitoring piece or when calling in for service or billing or administrative questions is great—they really hit the mark with their training of their personnel.” 

“The customer service can’t be touched in my eyes… it’s a personal approach. It doesn’t feel like the canned response to things you get from some of the big national brands.  They’re the only company I refer to people.”

“When I need to contact other vendors I use, I have to give them a customer ID number, and talk to a different person every time.  When I call Dynamark, they know who I am and they always give me personal service.”